On this page you will find the latest news, initiatives and funding opportunities from the Capital Region Workforce Development Board as well as the Greater Capital Region Workforce Coalition.
Role of the One Stop System Operator:
The One Stop System Operator (“Operator”), in a consultant capacity, will play a critical role in supporting the local workforce system to coordinate its diverse partners to achieve its service delivery vision and reach its ‘to be defined’ performance goals. Specifically, the Operator will:
- Convene up to four, three-hour meetings per year of mandated partners to support the Memorandum of Understanding (MOU) implementation. The Operator will develop meeting agendas, (in conjunction with the Executive Director and staff), meeting activities, facilitate meetings, and provide meeting notes. Additionally, in conjunction with staff from Capital Region WDB the Operator will develop an appropriate mechanism to report on a semi-annually basis on the progress and performance of the partnerships across the system, to the Capital Region Workforce Development Board.
- Support Capital Region WDB in developing benchmarks to measure a baseline of “system performance”, e.g., customer service, system flow, etc. In future years, the expectation is that the Operator will make recommendations for continuous improvement based on this data.
For the One Stop System Operator RFP, Please click here